Telebank, Mosaic FS, & CommittedGiving are now Elovate!

New name, same company values. Learn more

About MFS Group

In addition to Telebank, the following four companies comprise the MFS Group and offer a comprehensive range of services to support charities, giving you the power of five.

We are charity experts

Unrivalled charity sector expertise and breadth of services

Collectively, we have over 50 years’ experience in the charity sector

As a company group, we serve over 250 charity clients of all sizes

Mosaic Fulfilment Solutions

MFS was founded in 2009 and over a decade later not only are they a large and highly regarded 3PL providing end-to-end outsourced business services to a broad range of clients across the retail, eCommerce and FMCG industries, but they also are a significant supplier to the not-for-profit sector.

For their charity clients, MFS offers a full 'banking and thanking' solution. Their outstanding cloud-based application Mi-Hub, provides a central portal to manage and review income and supporter relationships.

As their clients have grown, they have followed the same growth trajectory, becoming a fully interactive provider for e-fulfilment, payment and donation processing, in addition to warehouse and posting facilities, digital mail, secure document and storage facilities, dispatch and courier management.

The key elements that differentiate the MFS Group approach to others are:

  • Reporting
  • IT Infrastructure and support
  • Account management
  • Project implementation
  • Speed & accuracy of processing data quality
  • Market-leading capacity


mosaic group

Meet the rest of the group

Discover our network of charity specialist companies who are experts in their fields and combine to take your organisation to the next level.


CommittedGiving has grown from nothing to becoming one of the leading providers of online fundraising and associated services, practically all through personal recommendations and word of mouth.

CommittedGiving Ltd was formed in 1996 as a classic direct marketing data bureau offering name and address processing and data cleaning. In 2002 they were approached by Macmillan Cancer Support who wanted to set up and implement an online Direct Debit management service from scratch - it was successfully achieved and that 'single client / single function' service has grown and flourished into the CommittedGiving service of today.


commited giving

Thorn Distribution

Thorn Distribution Ltd are a 3PL, allowing us to grow our warehouse and fulfilment capacity and expand our footprint across the North. Perfectly positioned to deal with smaller volumes (below 250 a week) our acquisition of Thorn gives our clients the seamless scalability of growing within our group.


thorn company


CFP are an incredibly ambitious organisation and their infectious energy drives everything they do. They're a team of forward-facing fundraising specialists who have an unwavering common vision to increase the scope and representation of charitable gaming within the UK.

A snapshot of all the services supplied across MFS Group include:

  • 3rd party logistics
  • Personalised printing and print management
  • Web to print and dynamic publishing
  • Fundraising and appeal campaign management
  • E-Commerce and online payment pages
  • Direct debit management and processing
  • Web to print dynamic publishing
  • Full BAC’s management



At Telebank we are proud to be accredited by the following organisations.


Validated PCI DSS Level 3 Service Provider.

Lotteries Council

Member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising. Directory can be viewed here.

Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

Let's talk

Information pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

Request here

Request our information pack