Telebank provide Stock Management and Fulfilment Distribution services to a Religious Charity with around 5,000 orders a year.
Background
A Religious charity were experiencing some stock management issues with their supplier, with stock discrepancies becoming a regular occurrence. With no real-time reports and only a spreadsheet on Excel, the charity were left in the dark with regard to an actual stock number as stock checks were done by a physical count, leaving room for human error.
Solution
The Religious charity came to Telebank having decided to finally change suppliers. We provided them with a bespoke online reporting system which offers some of the reports below:
- Stock report
- Goods in report
- Low level report
- Orders report
- Low level alerts
- Collection tin report
Through the online reporting system, the charity have access to real-time stock reports, resulting in accurate reporting, a reduction in ordering costs and an efficient reordering system driven through low-level email alerts.
Results
The Religious charity now has an effective online system that contains a wide range of reports to monitor stock levels. The system has given the charity the ability to maintain full control over their stock with the added benefit of full real-time supporter level reports detailing orders placed. Telebank also offer regular support to help the charity with their day to day stock queries.
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Services Delivered
- Bespoke online reporting system
- Real-time stock reports
- Efficient re-ordering system
