header curve

Follow the life of a donation

Unfortunately, in light of COVID-19 we are not facilitating on-site visits and instead have implemented virtual tours. On-site meetings will be revised alongside government guidelines.

Book a tour of our response handling and fulfilment centre. No obligation - just come along, have a chat and see what we can do for you.


We invite you to visit our Slough based office to see the ‘Life of a Donation’ - a step-by-step tour of our operations centre with our Commercial Development Manager. We can demonstrate how we assist our charities to grow their supporter base by utilising our wide range of services. This is an open ended offer with no obligation - just come, have a chat and find out what we can offer you!


Visit Telebank Image 3

Complete the form below to book your visit.


Visiting Telebank

Telebank drive icon


We have free parking on site. Just pop SL1 4PY into your Sat Nav and head to Telebank.

Telebank train icon 2


Our nearest stations are Slough (2.5 miles) and Burnham (1 mile) which are both easy to reach from London. We will be happy to come and collect you if needed.

Telebank fly icon


If you are coming from further afield you can fly to Heathrow (10 miles from the office). We will be happy to collect you or you can make use of the taxis in the area.





At Telebank we are proud to be accredited by the following organisations.


Telebank is a validated PCI DSS Level 3 Service Provider.

Lotteries Council

Telebank are a member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Telebank is licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.