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Response handling for animal charities

We offer response handling for animal charities with personalised communication solutions and data processing services.

Who are we?

Telebank provide response handling for animal charities as well as raffle processing, fulfilment, direct debit, membership and data capture services. We draw on over 20 years of experience to provide excellent service and make life easier for third sector organisations.

We love animals at Telebank, and it breaks our hearts to know that many of them are mistreated, abandoned, and uncared for. That’s why we support animal charities and help them to work as efficiently as possible. We are:

  • Committed to your cause and the challenges you face – our employees completed a Muddy Dog Walk for Battersea Dogs & Cats Home
  • Dedicated to helping your charity succeed through increased brand loyalty and customer retention
  • The ideal outsourcing partner – The Group has a range of services on offer and can support clients


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Our Response Handling Services

We are experts in response handling for animal charities. Some of our services include:

  • Hybrid Processing Solutions
  • Communication Acknowledgement & Response
  • Live Online Reporting System
  • Consultancy
  • Added Value Services

We are PCI-DSS accredited, and as part of The Group, we can offer even more comprehensive solutions to Third Sector organisations together.


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At Telebank we are proud to be accredited by the following organisations.


Telebank is a validated PCI DSS Level 3 Service Provider.

Lotteries Council

Telebank are a member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Telebank is licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Telebank are a member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising.

Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

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Information Pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

Download Here

Download our Information Pack

Complete the form below to request our Information Pack.

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