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Response handling for international charities

We offer response handling for international charities, assisting with the management of communications with supporters across the globe.

Who are we?

Telebank provide response handling for international charities as well as raffle processing, fulfilment, direct debit, membership and data capture services. We can make life easier for charities working in different countries through our response handling solutions.

We help charities who work internationally, providing overseas aid to countries who have experienced natural disasters and people who are living in poverty or persecution. They do important work, so as a company we are:

  • Committed to your cause – our employees have completed a ‘Big Bake’ for Tearfund and many other fundraising activities for charities
  • Dedicated to helping your charity succeed through increased revenue growth and customer retention, improving brand loyalty
  • The ideal outsourcing partner – clients can use the services of and get support from any of The Group


telebank international

Our Response Handling Services

We are experts in response handling for international charities. Some of our services include:

  • Hybrid Processing Solutions
  • Communication Acknowledgement & Response
  • Live Online Reporting System
  • Consultancy
  • Added Value Services

We are PCI-DSS accredited, and as part of The Group, we can offer even more comprehensive solutions to Third Sector organisations together.


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At Telebank we are proud to be accredited by the following organisations.


Telebank is a validated PCI DSS Level 3 Service Provider.

Lotteries Council

Telebank are a member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Telebank is licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Telebank are a member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising.

Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

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Information Pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

Download Here

Download our Information Pack

Complete the form below to request our Information Pack.

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