Response handling
for social welfare charities

We provide response handling for social welfare charities at Telebank, tailoring our services and solutions to meet your needs.

Explore our services

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Who are we?

Telebank provide response handling for social welfare charities as well as raffle processing, fulfilment, direct debit, membership and data capture services. We work with charities who look after the homeless, communities, families and more.

We believe that social welfare charities are important because they support disadvantaged members of the community and offer care for the people who go unnoticed by society. As a company, we are:

  • Committed to your cause – our employees have completed sponsored activities for homeless charities, St Mungo’s and Crisis
  • Dedicated to helping your charity succeed through increased brand loyalty and customer retention
  • The ideal outsourcing partner – clients can make use of any of the services the Mosaic Group have to offer


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Our Response Handling Services

We are experts in response handling for social welfare charities. Some of our services include:

  • Hybrid Processing Solutions
  • Communication Acknowledgement & Response
  • Live Online Reporting System
  • Consultancy
  • Added Value Services

We are PCI-DSS accredited, and as part of the Mosaic Group, we offer comprehensive solutions to Third Sector organisations collaboratively.


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Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

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Information Pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

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Download our Information Pack

Complete the form below to request our Information Pack.

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