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Services

We understand the significance of delivering outstanding data accuracy and pride ourselves on our supporter care that is matched with an effective and efficient turnaround time.

people in office working in Telebank charity response handling

Response Handling

Our response and supporter care centre ensures an exemplary experience for charities and their supporters through a consultative approach. We understand that measurable cost reductions, revenue growth, acquisition, customer/supporter retention, results in increased brand loyalty, critical to success.

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Direct Debits

The service integrates directly with Telebank’s systems architecture ensuring not only that data is managed securely but also allows the immediate lodgement of instructions reducing the setup time and lowering rates of attrition.

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Fulfilment

A seamless integrated fulfilment operation can be provided to support all pick pack and dispatch activities, ranging from; printed literature, merchandise and event team fulfilment.

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Raffle Processing

Telebank understand the world of fundraising has changed. Fundraisers are faced with new challenges daily and the way supporters donate. Our services throughout the Group offer an end to end raffle process.

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Data Capture

A hybrid solution providing speed and accuracy, delivering instant scalability.

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Membership

We have a clear understanding of our clients’ membership requirements and deliver a robust solution providing service excellence.

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