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Direct Debit Management for Charities

Direct debit management for charities is provided to our clients through CommittedGiving.


Direct Debit Management

CommittedGiving (part of the Group) integrates directly with Telebank’s systems architecture, ensuring data is managed securely and also allows the immediate lodgement of instructions, thus reducing setup time and lowering rates of attrition.

Via our charity fulfilment service, we are also able to handle your on-going requirements for new instructions, amendments, cancellations and triggered communications.

The secure online management portal allows complete flexibility to administer any aspect of the charities direct debit processing service, including adding or applying changes to mandates. All actions are fed through in real-time supporting any further fulfilment requirements. Suite reports are available allowing you to review performance of campaigns or extract data to be imported to any in-house CRM.

The module is fully integrated with Telebank System, ensuring the transfer of data in real time to support any fulfilment requirements and on-going direct debit processing.

CommittedGiving are one of the leading providers of web-based fundraising, marketing and supporter services. Direct debit, e-commerce, stock management, event booking, sponsorship and charity membership schemes are just the few of the optional innovative add on modules and tools CommittedGiving can provide.

Further details on CommittedGiving can be found at www.committedgiving.com

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Data Capture

In addition to full direct debit management via CommittedGiving, Telebank can work alongside your pre existing supplier to capture direct debit data from paper sign ups. The associated data is extracted and transferred securely to the third party BACS supplier for authorisation and processing.

Call us today: +44 (0) 1753 515 522


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At Telebank we are proud to be accredited by the following organisations.


Telebank is a validated PCI DSS Level 3 Service Provider.

Lotteries Council

Telebank are a member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Telebank is licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Telebank are a member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising.

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Contact us today to start a conversation of how we can assist and support your requirements.

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Information Pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

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