Direct debit management for charities is provided to our clients through CommittedGiving.
Direct Debit Management
CommittedGiving (part of the MFS Group) integrates directly with Telebank’s systems architecture, ensuring data is managed securely and also allows the immediate lodgement of instructions, thus reducing setup time and lowering rates of attrition.
Charity fulfilment service
Via our charity fulfilment service, we are also able to handle your on-going requirements for new instructions, amendments, cancellations and triggered communications.
Online management portal
The secure online management portal allows complete flexibility to administer any aspect of the charities direct debit processing service, including adding or applying changes to mandates. All actions are fed through in real-time supporting any further fulfilment requirements. A suite of reports are available allowing you to review performance of campaigns or extract data to be imported to any in-house CRM.
Real time data transfer
The module is fully integrated with Telebank System, ensuring the transfer of data in real time to support any fulfilment requirements and on-going direct debit processing.
Add on modules
CommittedGiving are one of the leading providers of web-based fundraising, marketing and supporter services. Direct debit, e-commerce, stock management, event booking, sponsorship and charity membership schemes are just the few of the optional innovative add on modules and tools CommittedGiving can provide.
In addition to full direct debit management via CommittedGiving, Telebank can work alongside your pre existing supplier to capture direct debit data from paper sign ups. The associated data is extracted and transferred securely to the third party BACS supplier for authorisation and processing.