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Charity Membership Processing

Membership is a powerful tool. By empowering a wide range of people around a specific cause, the model enables charities to grow stronger, impact society and gain substantial funding through sponsorship.


Telebank’s membership module is fully bespoke.

It incorporates any key variables that are required to be captured to support a membership programme. This can include areas such as:

  • Local groups
  • Adult/child memberships
  • Gift memberships

Our clients have the full flexibility to adapt their programme to support any fundraising changes and requirements in years to come. This flexibility supports the charity’s growth and can enable the charity, if required, to be able to further grow the membership programme and prompts required.

Our seamless and integrated fulfilment supports bespoke fulfilment services to enable full flexibility with supporter communications. Membership letters and packs can be personalised based on membership type, segment, direct debit ANL and any other variables. All fulfilment is conducted within 24 hours of banking or data receipt, supporting an efficient supporter journey experience.


Telebank's Charity Membership Processing Service

Telebank provide a range of charity membership and sponsor processing services to Third Sector organisations. Whilst being mindful of the need to continually develop and enhance service levels and deliver cost savings, the process below demonstrates services offered as part of our charity membership services or in conjunction with other sponsorship and fundraising programmes:

  • New and Existing Supporter Applications
  • Legacy and Gift in my will Processing
  • Donation Processing
  • Local Group or Fund Allocation
  • Data Uploads to CRM’s
  • Direct Debit Management (via Committed Giving)
  • Fully personalised printed literature based on data prompts
  • Digital data integration
woman holding credit card, charity membership services

Bespoke Communication

In addition to digital and physical charity membership or other retention programmes, Telebank can provide a bespoke and effective data capture solution for sponsor processing. Enhancing charity membership processing with automated triggers and bespoke communication features, such as, supporter specific membership cards, sponsorship packs and membership packs, enables our clients to create and develop robust and personalised supporter journeys.

Call us today: +44 (0) 1753 515 522


two women smiling shaking hands in charity membership schemes


At Telebank we are proud to be accredited by the following organisations.


Telebank is a validated PCI DSS Level 3 Service Provider.

Lotteries Council

Telebank are a member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Telebank is licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.


Follow the life of a donation

Book a tour of our response handling and fulfilment centre.
No obligation - just come along, have a chat and see what we can do for you.