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Charity Membership Processing

Membership is a powerful tool. By empowering a wide range of people around a specific cause, the model enables charities to grow stronger, impact society and gain substantial funding through sponsorship.

Telebank’s membership module is fully bespoke.

It incorporates any key variables that are required to be captured to support a membership programme. This can include areas such as:

  • Local groups
  • Adult/child memberships
  • Group memberships

Our clients have the full flexibility to adapt their programme to support any fundraising changes and requirements in years to come. This flexibility supports the charity’s growth and can enable the charity, if required, to be able to further grow the membership programme and prompts required.

Our seamless and integrated fulfilment supports bespoke fulfilment services to enable full flexibility with supporter communications. Membership letters and packs can be personalised based on membership type, segment, direct debit ANL and any other variables. All fulfilment is conducted within 24 hours of banking or data receipt, supporting an efficient supporter journey experience.

Contact us Our services

bespoke membership module

Telebank's Charity Membership Processing Service

Telebank provide a range of charity membership and sponsor processing services to Third Sector organisations. Whilst being mindful of the need to continually develop and enhance service levels and deliver cost savings, the process below demonstrates services offered as part of our charity membership services or in conjunction with other sponsorship and fundraising programmes:

  • New and Existing Supporter Applications
  • Legacy and Gift in my will Processing
  • Donation Processing
  • Local Group or Fund Allocation
  • Data Uploads to CRM’s
  • Direct Debit Management (via CommittedGiving)
  • Fully personalised printed literature based on data prompts
  • Digital data integration

Find out more Information pack

woman holding credit card, charity membership services

Bespoke Communication

In addition to digital and physical charity membership or other retention programmes, Telebank can provide a bespoke and effective data capture solution for sponsor processing. Enhancing charity membership processing with automated triggers and bespoke communication features, such as, supporter specific membership cards, sponsorship packs and membership packs, enables our clients to create and develop robust and personalised supporter journeys.

Call us today: +44 (0) 1753 515 522 Our services


At Telebank we are proud to be accredited by the following organisations.


Validated PCI DSS Level 3 Service Provider.

Lotteries Council

Member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising. Directory can be viewed here.

Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

Let's talk

Information pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

Request here

Request our information pack