Telebank, Mosaic FS, & CommittedGiving are now Elovate!

New name, same company values. Learn more

Charity Raffles

We realise it is not just about collecting money, we enable you to maximise your return on investment and minimise the charities workload, engaging with your supporters in a secure, compliant and highly efficient manner.

Charity Raffle Processing Service

Telebank understand the world of fundraising has changed. Fundraisers are constantly faced with new challenges and the way supporters donate evolves through times of austerity, media coverage and social movements. With the acquisition of CommittedGiving (providing BACS, Web Builds and Ecommerce services) and CFP (online gaming) by The Group we are able to provide an end to end service solution.

We have a wealth of experience through our loyal and dedicated raffle and processing teams, who ensure you and your supporters, experience an efficient and seamless process. Throughout the response handling process, Telebank provides, but is not limited to the following services:

  • Process responses from raffle tickets
  • Online raffles / gaming
  • Fulfil and manage additional ticket requests
  • Host draws for charities
  • ELM lottery manager
  • Process and code all entries after the close date as donations
  • Provide an electronic ticketing and draw management system
  • Conduct early bird or fast responders draw

Find out more Our services

charity raffle processing

External Lottery Management

Telebank is proud to be a licensed External Lottery Manager (ELM), supporting various local authorities and societies through the creation, launching and management of their lotteries for many great causes nationally.

To be listed as, and to operate for societies and local authorities accordingly, a supplier must be a registered ELM via the Gambling Commission and Telebank are proud to hold this standard as a remote ELM.

As a remote ELM license holder Telebank manage lotteries for a variety of not-for-profit causes, who themselves will hold a gambling license for campaign communication purposes.

Telebank, founded in 1999 has 23 years' experience currently providing over 50 charities with numerous fundraising services. Offering to our clients the complete end-to-end solution from initial raffle response handling and data management, through to payment processing, fulfilment of acknowledgment materials and BACS transfers for direct debits.

Contact us Case studies

woman with headset smiling talking about charity raffle processing

Efficient Processing

Telebank utilises latest technologies and automation, however, with raffle appeals, we adopt the traditional method of processing.

  • Systems are programmed to recognise the value of ticket sales
  • Splits within tickets and donations
  • Reconciliation of ticket number ranges
  • Sold tickets processing

Call us today: +44 (0) 1753 515 522 Our services

efficient processing


At Telebank we are proud to be accredited by the following organisations.


Validated PCI DSS Level 3 Service Provider.

Lotteries Council

Member of the lotteries council, helping to legislate fundraising activities.

The Gambling Commission

Licensed and regulated in Great Britain by the Gambling Commission under account number 55856. View our license status here.

Information Commissioner's Office

Regulated by the ICO, certification can be viewed here.

Chartered Institute of Fundraising

Member of the Chartered Institute of Fundraising, the professional membership body for UK fundraising. Directory can be viewed here.

Get in touch

Contact us today to start a conversation of how we can assist and support your requirements.

Let's talk

Information pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

Request here

Request our information pack