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Response Handling for Charities

Telebank deploy a personalised charity response handling service to empower our clients with precise and valuable information from their supporters.

A consultative approach.

We understand that measurable cost reductions, revenue growth, acquisition, customer / supporter retention results in increased brand loyalty, critical to success:-

  • We are experts in processing multi-channel charity campaigns
  • We offer a unique Hybrid Processing Solution that ensures creativity isn’t hindered whilst retaining high-speed processing
  • We bank & thank responses daily
  • Offer Added Value Services
  • We assign hand-picked account managers; best suited to your cause and culture
  • Offer a Live Online Reporting System with tailor-made marketing and financial reports
  • We proactively offer up ideas and innovation
  • We are fully accredited including PCI-DSS

We truly care about your cause and the challenges you face, tailoring our response handling solution to meet your needs.

Our charities work in diverse areas, including the environmental, international, military, wildlife, animal, healthcare, social welfare and Christian sectors.

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hands typing in charity raffle processing service
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Raffle Processing

Telebank understand the world of fundraising has changed. Fundraisers are faced with new challenges daily and the way supporters donate. Our services throughout the Group offer an end to end raffle process.

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We have a clear understanding of our clients’ membership requirements and deliver a robust solution providing service excellence.

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Data Capture

A hybrid solution providing speed and accuracy, delivering instant scalability.

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Follow the life of a donation

Book a tour of our response handling and fulfilment centre.
No obligation - just come along, have a chat and see what we can do for you.