Response handling
for charities

Our personal approach, specialist knowledge and passionate team enables us to achieve exceptional results for our charities and the causes they support.

COVID-19 Support for Charities Our Services

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The Coronavirus Pandemic has caused shockwaves in the charity industry and many charities are facing increasingly challenging times ahead. Telebank are here to ensure charities can still receive and process donations so that funding for their critical causes is continued uninterrupted.

 
people working in Telebank charity response handling office
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Response Handling

Our response and supporter care centre ensures an exemplary experience for charities and their supporters through a consultative approach. We understand that measurable cost reductions, revenue growth, acquisition, customer/supporter retention, results in increased brand loyalty, critical to success.

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Direct Debits

The service integrates directly with Telebank’s systems architecture, ensuring data is managed securely and also allows the immediate lodgement of instructions, thus reducing setup time and lowering rates of attrition.

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Fulfilment

A seamless integrated fulfilment operation can be provided to support all pick pack and dispatch activities, ranging from; printed literature, merchandise and event team fulfilment.

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Testimonials

 

Charity Response Handling & Support Services

OUR ACCREDITATIONS

At Telebank we are proud to be accredited by the following organisations.

 

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Contact us today to start a conversation of how we can assist and support your requirements.

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Information Pack

We have summarised our wealth of experience into an Information Pack which outlines the services we offer, a summary of Telebank and our work throughout the Third Sector, specialising in personalised response handling services, including but not limited to; banking and thanking, raffle processing & memberships.

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