Our personal approach, specialist knowledge and passionate team enables us to achieve exceptional results for our charities with an expert focus on their supporter base, enhancing the causes they support.
As experts in our field, we provide a high service level with a personalised approach, fully integrated across our service provision below.
Our response and supporter care centre ensures an exemplary experience for charities and their supporters through a consultative approach.
A seamless integrated fulfilment operation to support all pick pack and dispatch activities, ranging from, printed literature, merchandise and event fulfilment.
Our main aim is to ensure that your charity gets the support and dedication to help you thrive, remaining open throughout a pandemic providing unparalleled levels of service.
A wealth of experience provided through our loyal and dedicated raffle processing teams, who ensure you and your supporters experience, is efficient and seamless.
A range of membership and sponsorship processing services integrated with personalised triggered letters and online reports, supporting all data needs.
Over the last 23 years we have seen the requirements of our clients change and we have responded by developing a constantly evolving selection of services. All in house processes have been developed to ensure robust, accurate and compliant procedures whilst delivering a personalised service.
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Discover how Telebank can help to support your charity.
Partnered with over 70 charities throughout the UK and North America, We always aim to utilise this specialist knowledge and expertise across all areas.
Telebank’s business model coupled with our continued investments in cutting edge technology means we always deliver excellent value for money.
We consist of a team with a significant track record in delivering service excellence to the charity sector.
As well as outstanding customer service and response handling processes, Telebank offers a complete range of services through the group companies.
One of our key strengths is the ability to demonstrate a clear understanding of a charity’s requirements, delivering robust solutions and offering immediate service excellence.
Our clients benefit from consistent and streamlined response handling, supporter care and fulfilment services geared towards quality, attention to detail and provide added value through Telebank and the group of companies.